The checks worth running first
Ask these questions of any platform you are considering. A vendor that cannot answer them plainly is telling you something.
- Where does a product record live, and does the same record feed the storefront, the counter and your reports?
- Is a payment marked paid because the server confirmed it, or because the browser returned to a success page?
- Are payment status and delivery status separate fields, or one status that has to mean both?
- Does a counter sale reduce the same stock the website shows, or a second list?
- Can you export your customers, orders and products without asking support?
- Do you keep your own customer records, or does the platform own the relationship?
- How is usage metered, and what happens when an allowance runs out — does selling stop?
- What does a plan actually limit: products, orders, staff seats, storage, AI actions?